📒 PRIVACY POLICY – TaskHero.me

Last updated: 20.11.2025

TaskHero.me ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website to request or offer services.

1. Information We Collect

When you use TaskHero.me, we may collect:

a) Personal Information

• Name
• Email address
• Phone number
• Address or service location
• Service details requested or offered

b) Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and interaction with the website

c) Cookies & Tracking

We may use cookies to improve your experience, analyze usage, and store preferences. You can disable cookies in your browser, but some features may not work.

2. How We Use Your Information

We use your information to:

• Facilitate requests between Users and Providers
• Respond to inquiries or service submissions
• Improve the website and platform functionality
• Communicate important updates about services or policies
• Prevent misuse, fraud, or illegal activity

We do not sell your personal information to third parties.

3. Who We Share Your Information With

We may share your personal information only with:

• Providers when you submit a service request
• Users when Providers respond to a request
• Service partners (hosting, analytics) to maintain and improve the website
• Authorities if required by law

TaskHero.me is not responsible for how Providers or Users handle your information after you share it with them.

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect your personal data.

However, no online system is completely secure. By using our platform, you acknowledge that some risk of data breach exists.

5. Your Rights

Under GDPR and Montenegrin law, you may:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Restrict processing of your data
• Request a copy of your data in portable format

To exercise your rights, contact: privacy@taskhero.me

6. Retention of Data

We retain your personal information only as long as necessary to:

• Facilitate service requests
• Comply with legal obligations
• Resolve disputes

Once no longer needed, your data is securely deleted.

7. Children

TaskHero.me is not intended for children under 18, and we do not knowingly collect information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Continued use of the website constitutes acceptance of any changes.

9. Contact Us

For questions about this Privacy Policy:

📧 support@taskhero.me